Frequently Asked Questions
WHY HAS FREELANCERS UNION DECIDED TO PARTNER WITH ONE MEDICAL?
One Medical is one of the leading primary care providers in the country, with a patient-focused, integrative approach to healthcare and high standards for convenience and service. One Medical’s approach to care mirrors our own and many Freelancers Union members and staff already belong to the One Medical community.
With seven locations across Manhattan and Brooklyn, this new partnership will allow us to meet the requests of many Freelancers Medical patients – including 24/7 access to One Medical’s virtual care team, more hours, no-cost acupuncture and yoga classes – all with no membership fee.
CAN I STILL SEE MY CURRENT PROVIDER?
You will be able to see your current Freelancers Medical care team for the next few weeks, with One Medical available to see patients starting on May 2nd.
WILL THERE BE CHARGES FOR ANY ONE MEDICAL SERVICES?
For all primary care services you currently receive at FM, you will continue to be able to receive those services at no cost. One Medical will also waive their $199 membership fee for the rest of this year. One Medical offers an expanded array of services, such as expanded GYN care - for those services, standard Empire BCBS benefits will apply.
WILL I STILL HAVE ACCESS TO ACUPUNCTURE AND YOGA SERVICES?
Yes, through One Medical.
WiLL MY referrals transfer over or will i need new referrals?
Referrals will remain valid.
WILL MY RX PRESCRIPTION TRANSFER OVER OR WILL I NEED NEW PRESCRIPTIONS?
You will be able to continue to pick up prescriptions that have remaining refills. Controlled substance prescriptions will require a new Rx script from a One Medical provider.
HOW CAN I GET A COMPLETE COPY OF MY MEDICAL RECORDS?
Please call Freelancers Medical at 718.971.5600 to request a copy of your records. If you are transitioning to One Medical, they will be able to provide you with a copy of your records.
WHAT ABOUT MENTAL HEALTH SUPPORT?
One Medical offers an integrative approach to health care, including a focus on mind-body connections. They offer primary care mental health and psychiatric support. If you have a personal question regarding your current care and treatment plan, we encourage you to get in touch with your Freelancers Medical team to plan your transition.